Reference

panen100 Privacy Policy for Wallet Data

Your DANA, QRIS, device and phone-verification details have a clear place in the panen100 Privacy Policy.

Account dataWallet recordsDevice choicesPolicy requests
panen100 panen100 Privacy Policy for Wallet Data
REQUEST ROUTES

Where To Ask About Account Data

A clear request path helps when a phone number, wallet reference, or device record looks wrong. Start from the account support route and include the email or phone linked to your account, the relevant date, and the request you want us to handle. We may ask for enough account detail to confirm that the request comes from you, while avoiding unnecessary payment credentials.

Team online

Account data request

Use the support contact shown in your account area to ask for a copy, correction, or explanation of data linked with your panen100 login.

Wallet receipt check

For DANA, OVO, GoPay, QRIS, or bank-transfer records, send the receipt reference and date through support so we can match the correct account event.

Access concern

If phone verification or a mobile sign-in looks unfamiliar, contact support from the account path and tell us which device and login event needs checking.

SIX DATA CHECKS

Six Checks Behind Wallet Data Handling

Our privacy work follows the same account steps you see on mobile: phone verification, login, lobby access, wallet status, and support follow-up.

Account creation

When you open an account, we use the submitted contact details to create access and send account-related messages. Phone verification helps connect later requests with the correct account.

Mobile cookies

Cookies and similar browser storage can keep login steps, language choices, and session status working on your phone. You can manage browser permissions, though some account functions may then need repeating.

Wallet matching

A DANA, OVO, GoPay, QRIS, virtual account, or bank-transfer reference helps us match a cashier event with your account. We use the reference for reconciliation, not unrelated profiling.

Sign-in security

We examine sign-in time, device signals, and phone-verification status when access appears unusual. These checks can help us investigate a suspicious session without asking you to share a password.

Retention choices

We keep account, payment, and support records for as long as their stated purpose or applicable rules require. After that point, records are deleted, anonymised, or restricted from routine use.

Change requests

To request a correction or deletion, contact us through the account support path with your linked phone or email and a precise description. We verify the request before changing account data.

Privacy Policy Questions About Your Account

These Privacy Policy answers address the searches we expect before you open an account or connect an Indonesian wallet. They cover collection, cookies, payment references, device access, retention, and requests. If your case is not listed, use the account support path and include the smallest useful set of details.

It covers account details, phone verification, device and cookie signals, wallet references, support records, retention, and requests to access, correct, or delete data where local law permits.

We use your phone number to create and verify account access, connect support requests with the correct account, and investigate an unfamiliar login. We do not need your wallet password.

Yes. The policy covers payment references from DANA, OVO, GoPay, QRIS, virtual account, and bank transfer activity when those records are matched to account reconciliation or support.

Cookies or browser storage can retain session status, language choices, and login progress on your mobile browser. You can change browser permissions, but certain account steps may need repeating.

Yes. Send a correction request through the account support path using your linked phone or email, identify the inaccurate field, and provide enough context for us to verify ownership.

Retention depends on why the record exists and on applicable rules. Payment references may remain for reconciliation, security, support, or legal needs before deletion, anonymisation, or restricted storage.

You can ask us to delete data through the support route. We assess the request against account, security, payment, and legal needs, then explain which records can be removed or retained.